All enquiries may be directed to DBS Vickers via email, telephone, fax or Live Chat.

We would request you to have your DBSVefx account number available when calling, and include the account number in any correspondence with DBS Vickers.

General Enquiries
For all your general enquiries, please contact us at

Email: efx@dbsvickers.com
Phone: +65 6327 9559
Fax: +65 6538 9057

Our Contact Centre is available 24 hours a day, 5 days a week during trading hours - Monday 0700 to Sat 0600 hours (Singapore time).

Technical Support
If you are facing problems with the DBSVefx trading platform, kindly refer to our Technical FAQs. If the problem persists, please contact our Technical Support desk at:

Email: techsupport@dbsvickers.com
Phone: +65 6398 7221
Fax: +65 6538 9057

Our Technical Support is available 24 hours a day, 5 days a week during trading hours. Monday 0700 to Saturday 0600 (Singapore time)

Dealing Support
Our licensed dealing representatives are available 24 hours a day, 5 days a week during trading hours – Monday 0600 to Saturday 0600.

When calling our service dealers, please provide us with your Name and User ID for verification.

Please note that orders placed over the telephone will be charged a brokerage fee unless in the following situations

- DBSV internet connection failure
- DBSV price feeds are not available
- DBSV server failure

When trading over the telephone, clients receive the same quotes available via the DBSVefx Trading System.

Phone: +65 6398 6099
Note: DBS Vickers maintains telephone lines exclusively for dealing only.

Walk-in Enquiries
Should you wish to enquire and open an account with us, please visit us at:

DBS Vickers Securities (Singapore) Pte Ltd
8 Cross Street, #02-01
PWC Building
Singapore 048424